Privacy Policy

Welcome to Dooars Dhaba Hotel & Restaurant! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

1.1. Personal Information: When you make a reservation, subscribe to our newsletter, or contact us through our website, we may collect personal information such as your name, contact details, and payment information.

1.2. Booking Information: We collect data related to your reservations, including check-in and check-out dates, room preferences, and special requests.

1.3. Website Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, pages visited, and the date and time of your visit.

1.4. Cookies: We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Reservation and Services: We use your personal information to process reservations, provide our services, and communicate with you about your stay.

2.2. Marketing: With your consent, we may use your email address to send promotional materials, special offers, and updates about our services. You can opt out at any time.

2.3. Improving Services: We use data to improve our services, website functionality, and customer experience.

2.4. Legal Requirements: We may use your information to comply with legal obligations or respond to lawful requests.

3. Information Sharing

3.1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services.

3.2. Legal Requirements: We may disclose your data when required to comply with legal obligations or respond to lawful requests.

4. Data Security

4.1. We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices

5.1. You have the right to access, update, or delete your personal information. You can do so by contacting us through the information provided at the end of this policy.

5.2. You can unsubscribe from marketing communications by following the instructions in our emails or contacting us.

6. Children’s Privacy

6.1. Our services are not directed at children under the age of 18. We do not knowingly collect or store personal information from individuals under 18 years of age.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.

8. Contact Us

8.1. If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us:

  • Dooars Dhaba Hotel & Restaurant
  • Address:  Hasimara, Phuentsholing Road,
  • Old Hasimara, Alipurduar, West Bengal
  • Email: helpdesk@dooarshotel.com
  • Phone: +91-960-943-6787

By using our website and services, you consent to the practices outlined in this Privacy Policy.

Last Updated: 26-10-2023

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